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CUSTOM SERVICE OPTIONS
- On-Site Mobile Instrument Repair and Preventative Inspections
- Hospital-based Instrument Repair Labs
- TRE becomes your strategic partner integrating our services within your healthcare facility
- Service partnerships and joint ventures are also available
TRE National Instrument Repair and Technology Center
- 24 hour tray refurbishment
- All specialty instruments
- Custom instruments
- Analyze non-repairable instruments
Six Critical Components to Successful Surgical Instrument Management.
- Quality Workmanship
- 90% Customer Retention Rate over 12 years
- Proactive Approach
- Set-up routine preventative maintenance programs
- Routine repair trend analysis
- QA testing
- Continuous process quality and improvement
- Accountability
- Med-Track™ — Repair Tracking & Reporting System
- Abacus™ Priority ONE — Instruction Management Software
- TREMark™ — Tray Labeling Program
- Value-Added Services
- Establishment of implementation plan
- Physical inventory of all trays
- Data entry of inventory
- In-Service educational programs
- Med-Track™ software, a proprietary real-time information management tool
- Warranty replacement program
- Preventative maintenance inspections (PMI)
- Educational In-services
- Loaner equipment
- Cost Savings
- Save up to 20% of your replacement budget by allowing TRE to manage your manufacturer warranty replacements
- Repair instruments other companies cannot
- Save up to 60% on replacement capital equipment (such as case carts, IV poles, mayo stands, bassinets, etc.)
- Save valuable department resource time by allowing TRE to take inventories, bar-code and label trays, pick-up and deliver all of your repair needs
- Reduce the number of repair occurrences by analyzing repair trend analysis report and targeting education and training to reduce repair occurrences
- Provide flat rate, risk sharing, and capitated agreements or price per repair under MedAssets available after six months of service
- Implementation
- Comprehensive systematic plan with targeted goals and objectives utilizing accountability
We Analyze Your Surgical Instrument Inventory & Processes to Identify Immediate Expense Reduction.
SERVICE DELIVERY PROCESS
- Inspect all instruments
- Ultrasonically clean and lubricate
- Perform repairs as necessary including alignment, adjustments, pins, sharpening, inserts, laparoscopic shaft insulation, springs & manufactured parts and/or screw replacement
- Date stamp and return instruments to their trays
- Document non-repairable instruments and segregate for disposition by hospital staff.
- Update the MedTrack™ database
- Print detailed repair order
- Hospital is only charged for repaired instruments
- No charge for value-added services
SERVICE RESOURCES
TRE provides the most significant resources
- Technical
- On site technician
- Technical manager
- Clinical education and training
- Service
- Field service representative
- Sales representative
- Regional manager
- Customer service
- Dedicated customer service support
Approach to Implementation
- Identify Key Personel
- Set-Up Hospital Repair Procedure
- Identify Improvement Services
- Schedule Inventories/In-Service
- Schedule Mobile Service
- In-Service Mobile Program
- Repair of Backup Instruments
- Final Review of Inventory & Maintenance Schedules
- Agree on Budget
- Introduce Plan to Focus Committee
- Create Repair Management Committee for Quarterly Reporting & Financial Analysis
One Point of Contact
EXPERTISE
ProAct 1 integrates leading clinical resources into one program.
Our experienced team supports hospitals and surgery centers with new thinking, strong capabilities, and a consultative approach uniquely suited to today’s healthcare environment, its financial concerns and staff performance.
ACCOUNTABILITY
We are accountable for devising mission critical solutions, identifying cost-saving objectives, targeting new revenue streams, and documenting the outcome of each engagement. With ProAct1, we employ the industry’s most thorough tracking mechanisms and applications.
RESULTS
Results are built into every aspect of the ProAct 1 program. Improved surgical instrument management reduces liability and increases physician satisfaction. Automation of the Central Sterile Department drives operating efficiencies and quality assurance. Consulting services provide a road map for success.
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